Everyone knows that you should check reviews and get recommendations whenever possible for new services, especially home service trades like plumbing. But before you decide to hire a plumber, you should have a real conversation with them and ask some basic questions to ensure they are a good fit.
Are you licensed and insured?
Your plumber should have a professional business license that allows him to provide services as a plumber. Without this legal licensure, the plumber isn’t going to have workers’ compensation insurance or liability insurance, leaving you on the hook with your homeowner’s policy if something goes wrong. Keep the responsibility firmly where it belongs by ensuring you are using a licensed and insured plumber.
What is the total cost, and how is it calculated?
Are you being charged hourly? If so, how do you determine a reasonable number of hours? Is there a maximum amount you can be charged for the work? Is the work being done on a per project or per visit basis? The right plumber will answer all of these questions and more to be as transparent as possible in their pricing.
Who is actually doing the work?
Local plumbers often start out with just themselves and a truck, and that can be a great thing. But when those plumbers grow to multi-state or chain level, it can also mean that the person whose reputation you are banking on is no longer in the field. They are probably sitting at a desk with their feet propped up, enjoying the fruits of their labor.
Before you hire a plumbing contractor, make sure you know who is going to be doing the work and their qualifications, as well as who handles quality control and what that looks like. You should also make sure that the work will be guaranteed.
We are happy to help you with any plumbing needs you may have, emergency or otherwise. Contact us today for assistance and complete transparency in information.